Customer v Client
What's the difference between a customer and a client?
A customer buys a good or service; something specific and tends to be a shorter "relationship" e.g. someone who buys something in a shop
A client is normally in business and looks to follow the advice and knowlege of a business leader. A protective, ongoing " relationship" is formed with a client. e.g. a lawyers has many clients.
A customer buys a good or service; something specific and tends to be a shorter "relationship" e.g. someone who buys something in a shop
Source: Clay Banks on Unsplash
Source: Amy Hirschi on Unsplash
Have you ever had to make a complaint as a customer?
Have you ever had an awkward customer or a client who was difficult to please?
Comments
It's not that easy. A bank can have clients and customers. People like you and me are customers. Investment banks have clients.
Lawyers and architects also have clients.